Lesbians, gay men and bisexual and transgender people (LGB and T) experience discrimination and harassment in the workplace. To tackle this, employers need to make their workplace more ‘LGB and T-friendly’. The concentration on ‘friendly’ is to highlight the importance of going beyond anti-discrimination and harassment policies and create a culture that enables people to be open about their sexual orientation and gender identity.
The study aimed to identify how to facilitate employers to make their workplaces more LGB and T-friendly. As such, it focussed on facilitators (including business benefits) and barriers to employer action, rather than on LGB and T-friendly policies and practices. It lists specialist organisations providing support for employers to make their workplaces more LGB and T-friendly.
The study was based on qualitative interviews with 27 employers at differing stages of developing LGB and T policies and practices; interviews with seven LGB and T and stakeholder organisations; a brief literature review of business benefits of LGB and T policies and practices research; and a web search to identify specialist providers of employer support for developing LGB and T policies and practices. The fieldwork took place in Spring 2010.