worker voice, trade unions, quits, employment relations, labour productivity

Voice at the workplace: where do we find it, why is it there, and where is it going?

Using nationally representative workplace data for Britain we show that over the last quarter century union voice Ð especially union-only voice Ð has been associated with poorer climate, more industrial action, poorer financial performance and poorer labour productivity than nonunion voice and, in particular, direct voice. On the other hand, union-based voice regimes have experienced lower quit rates than non-union and 'no voice' regimes, as theory predicts.